Sales Representative

The Membership Sales Representative plays an important role in promoting and selling ACA Health’s private health insurance products.

This dynamic position combines relationship-building, sales expertise, and industry knowledge to achieve targets and contribute to the organisation’s success.

This position involves building strong customer relationships, representing ACA Health at various meetings, and maintaining a comprehensive knowledge of our products and the market. The role is based in our Wahroonga office but requires travel to other locations as required.

ACA Health Benefits Fund is a trusted provider of high-quality private health insurance, dedicated to serving the Australian Adventist Church community. We are committed to delivering excellent customer service and ensuring the health and well-being of our members.

We Offer:

• Competitive salary (circa $90 - $100k)
• Half-day Fridays 
• Discounted health insurance
• Be part of a mission-driven organisation dedicated to the health and well-being - putting people before profits.
• Work in a supportive and collaborative environment.
• Opportunities for professional development and growth.
• Opportunities for hybrid work after probation period. 
• Modern / newly renovated offices.

KEY RESPONSIBILITIES

Customer Service:

• Act as the primary contact for prospective members, responding to inquiries via telephone, email, and video conferencing.
• Ensure all discussions about new memberships are confirmed in writing and entered into our CRM.
• Maintain the integrity of prospective membership records and update the database regularly.
• Collaborate with Customer Service and Membership Representatives to ensure smooth onboarding of new members.
  
  

Sales and Membership:

• Sell ACA Health’s private health insurance products through cold calling and warm leads, completing policy comparisons, and providing face-to-face sales support.
• Build key customer relationships to identify and attend meetings with sales potential.
• Represent ACA Health at various meetings and work sites, preparing and delivering engaging sales presentations.
• Conduct product comparison and quote services.
• Maintain up-to-date knowledge of ACA Health products, market conditions, competitors’ offerings, and sales strategies.
• Submit weekly sales activity reports and provide product comparison feedback to management.
• Contribute to planning, coordinating, and evaluating processes to maximize resources and growth.
• Embrace change, technology, and innovation to improve workplace practices, performance, and service delivery.

Qualifications:

• Proven sales experience, preferable in a similar role.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong customer relationships.
• Strong organisational skills and attention to detail.
• Proficiency in using CRM systems.
• Willingness to travel to various sites and national events as required.

If you are passionate about sales and marketing solutions and committed to providing excellent customer service, we would love to hear from you. Apply today to join the ACA Health Benefits Fund team!

Email your resume or contact us today:  [email protected]