Vacancy Details
ABOUT US
The Adventist Development and Relief Agency (ADRA) is the official humanitarian agency of the Seventh-day Adventist Church. As part of the global ADRA network which reaches into more than 118 countries, we are motivated by our faith, to enable people and communities in Australia, New Zealand, the South Pacific, Asia and Africa to improve their health and livelihoods and assist people to prepare for and recover from disasters around the world.
ADRA Australia holds full accreditation with the Australian Government Department of Foreign Affairs and Trade(DFAT) and is a member of the Australian Council for International Development (ACFID) and the Australian Council for Social Services (ACOSS).
ROLE PURPOSE
ADRA Australia is seeking an experienced and organised Programs Assistant who will enjoy the opportunity to use their superior administrative skills to work with and support the National Programs team. In this role you will provide support through the facilitation of established administrative processes within the Agency and will also assist with strategic plan implementation for programmatic matters.
While the role does require provision of general clerical duties and administrative services, it will be in the management of databases and information systems where you as the successful applicant will shine. As the National Programs Assistant, you will be able to work autonomously and efficiently to ensure deadlines are met and reports submitted on time with data integrity being paramount. You will work with a number of stakeholders including church conference and local management committees, programs personnel, donors and volunteers.
Key Responsibilities
KEY RESPONSIBILITIES
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Coordinate volunteer administration, including online registrations, onboarding support, training, and ongoing engagement activities.
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Manage and maintain Salesforce data, providing user support, training, troubleshooting, and assistance with annual reporting requirements.
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Provide administrative support to the National Programs Director and National Programs team, including document management and SharePoint filing.
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Coordinate National Programs events and communications, including meeting logistics, newsletter production, and stakeholder correspondence.
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Support strategic planning and reporting activities, tracking key deliverables, collecting program data, and contributing to annual reporting processes.
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Assist with program resources and promotional activities, including social media support, design tasks, volunteer recognition, and distribution of insurance documentation.
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Contribute to program development, advocacy, research, and safety initiatives, including maintaining data integrity and supporting team planning activities.
Essential Criteria
ESSENTIAL CRITERIA
- Commitment to the purpose of ADRA, and to the achievement of our overall strategy and priorities with demonstration of our ADRA values and desired team culture lived out in all aspects of work practice.
- Willingness to work within a Christian ethos with conduct that is respectful of the beliefs and practices of the Seventh-day Adventist Church when in the workplace or otherwise representing ADRA Australia.
- A related diploma/degree with at least two years’ experience in business administration and/or related experience.
- Attention to Detail - Demonstrated ability to accurately manage and maintain records, documents, and processes, ensuring compliance with company policies and legal standards.
- Communication Skills - Strong verbal and written communication skills, with experience in effectively interacting with to both professional staff and volunteers of various backgrounds and ages.
- Demonstrated ability to work well in a team, facilitate administrative processes.
- Organizational Skills - Proven ability to prioritize tasks, manage multiple responsibilities, and maintain an organized workflow in a fast-paced environment.
- Demonstrated capacity to support research activities and advocacy activities.
- Confidentiality and Integrity - A high level of discretion and integrity, with experience in handling sensitive information while maintaining confidentiality.
- Technical Proficiency - Proficient in in data management in various software programs such as Salesforce and Microsoft Office, with the ability to quickly learn and adapt to new systems and technologies.
Desirable Criteria
DESIRABLE CRITERIA
- Proven ability to contribute to the continuous improvement of processes and procedures that are fit-for-purpose, and compliance with overarching protocols.
- Experience in working in the not for profit/NGO area.
How to Apply
NEXT STEPS
To apply, candidates should address the selection criteria in their application letter providing examples
of past experiences and qualifications. Please forward your application letter, resume and the Employment
Application form along with the names of three work related referees to: [email protected]
The Candidate Information Pack that will give you more specific information on this exciting and challenging role including the Employment Application Form can be found here.
For more ADRA Australia job listings, please visit adra.org.au/work-with-us.
If you have questions or need further information, please contact:
Kuren Galant,
People & Culture Manager for ADRA Australia,
Phone +61 2 9473 9525 or email [email protected].
ADRA Australia is an inclusive and Equal Employment Opportunity (EEO) employer.
