Adventist Employment
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Team Leader – Survivor Services and Redress

Adsafe Ltd

Brief description of role

Adsafe is a service of the Seventh-day Adventist Church in the South Pacific Division. Adsafe provides protective services for children and vulnerable adults across Seventh-day Adventist entities in Australia, New Zealand and the wider South Pacific region. .

The role of the Team Leader is to provide leadership, direction and support to the Survivor Services and Redress Team, responsible for the delivery of support services to survivors of current and historical sexual and physical abuse and the progress of redress applications through the SDA Redress Scheme and the National Redress Scheme.

In this role, the Team Leader will work collaboratively within a multi-disciplinary team environment to ensure the needs of survivors/victims is balanced with regulatory compliance, investigation processes and risk management strategies. The Team Leader will be responsible for triaging and assessing notifications in conjunction with the Team Leader – Risk Management & Investigations, to ensure they are within Adsafe’s scope, for providing leadership, education and internal supervision to case officers in their case management of survivors and their families, as well as oversighting the responses to redress claims. The Team Leader is also responsible for identifying and implementing strategic opportunities to raise awareness of the impacts of abuse and how to handle disclosures for internal stakeholders and our communities.


Essential Criteria

1.         Must be supportive of the Seventh-day Adventist Church, its mission, beliefs and lifestyle.

2.         Relevant tertiary qualifications in social work, social services or psychology.

3.         Demonstrated ability to manage varying and/or conflicting stakeholder demands.

4.         Proven leadership, communications and people management skills including delegation and allocation of work.

5.         Demonstrated track record of successful management within a service industry.

6.         Experience in case management and solution-focussed outcomes.

7.         Demonstrated experience in establishing and maintaining relevant partnerships with internal and external stakeholders and agencies.

8.         Demonstrated experience in supporting quality service provision.

9.         High level interpersonal and written communication skills, including ability to influence, negotiate and relate to people at various levels.

10.       Experience with or sound knowledge of the National Redress Scheme, alternative dispute resolution or mediation.

11.       Knowledge of the criminal justice system, child protection and relevant Australian and New Zealand legislation pertaining to sexual and physical assault.

12.       A sound understanding of privacy laws and challenges associated with reporting obligations relating to sexual and physical assault.

13.       High level of confidentiality regarding personal and sensitive information.

14.       Ability to prioritise, meet deadlines and work under pressure.

15.       Ability to work autonomously and in a team, and to think and plan strategically.

16.       Knowledge of the Australian Royal Commission into Institutional Responses to Child Sexual Abuse.

17.       Legal entitlement to work in Australia.

18.       Capacity to travel within NSW, interstate and internationally as required.

19.       Computer literacy particularly with Microsoft office suite.

20.       Willingness to undergo a National Criminal History check.


Desirable Criteria

1.         A working knowledge and understanding of child protection in a religious context. 

2.         Experience in providing advice on the implementation of child protection compliance. 

3.         Previous experience in a religious, Not-for-Profit or charitable organisation highly valued.

4.         Ability to create evaluation systems to ensure quality control and the effectiveness of the training provided.


Other Information

Enquiries To

For further information about the role and Adsafe please contact: [email protected]

Or call 1800 220 468 and provide the Reference code TLSSRMAY2022


Application Procedure

To apply, please forward your covering letter addressing the essential and desirable criteria and your CV/Resume, in the one document to: 


The Operations Manager 

Reference Code TLSSRMAY2022
E-mail: [email protected]


This vacancy was written and advertised by the employer listed above.

The employer reserves the right to fill the positions prior to the application closing date 3 June 2022 if suitable candidates are identified.

To apply for this job email your details to

This vacancy was written and advertised by the employer listed above.