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Case Officer – Survivor Services and Redress

  • Full Time
  • Adsafe Ltd | Australia
  • Applications have closed.
  • Salary: commensurate with experience but ranging from $92,576 – $137, 326 plus super

Adsafe Ltd

Great opportunity available to join Adsafe Ltd in its provision of protective and support services for children and vulnerable adults across denominational entities within the Seventh-day Adventist Church – South Pacific Division (SPD). This is a permanent part-time to full-time position located in Australia with the flexibility to work remotely as per SPD Working from Home Policy.  Apply today or contact Adsafe for more information.


Contact Details
Name: Jason Levin – Operations Manager

Contact Number 1800 220 468 or (02) 9847 3488

Reference Code:

Email: [email protected]


Position Details
Job Title: Case Officer – Survivor Services and Redress

Work Type: Full time (part-time will be considered for the successful applicant if applicable).

Employer: Adsafe Ltd

Location: Australia,


Brief description of role

Adsafe is a service of the Seventh-day Adventist Church in the South Pacific Division. Adsafe provides protective services for children and vulnerable adults across Seventh-day Adventist entities in Australia, New Zealand and the wider South Pacific region.

The role of the Case Officer for Survivor Services is to provide case management services for survivors of abuse, Case management services involves facilitating referrals to external counselling for survivors and their family members, providing information about legal or restorative justice pathways to survivors and their families, being the point of contact for a survivor throughout investigations or other legal processes, and being Adsafe’s point of contact for survivors of abuse.

Based in Australia. Specific location yet to be determined. Working from home also considered. This will be a full-time with part-time considered for the successful applicant if applicable and reports to  the Team Leader of Survivor Services and Redress.

Essential Criteria

1.              Supportive of the values, beliefs and mission of the Seventh-day Adventist Church.

2.              Relevant tertiary qualification such as social work, social sciences, counselling psychology, human services or equivalent. 

3.              Knowledge and experience in working with victims of sexual and physical abuse

4.              Strong understanding of case management principles, trauma and its impact on survivors, and demonstrated experience in trauma-informed case management. 

5.              High level interpersonal and written communication skills, including ability to influence, negotiate and relate to people at various levels within the Seventh-day Adventist Church and other external organisations.

6.              High level of confidentiality regarding sensitive information. 

7.              Proven communication and people management skills. 

8.              Ability to prioritise, meet deadlines and work under pressure. 

9.              Demonstrated ability to work autonomously as well as to work co-operatively within a team environment. 

10.            Ability to think strategically and contribute to strategy development.

11.            Demonstrated ability to manage varying and/or conflicting stakeholder demands.

12.            Ability to conduct psychosocial assessments of clients and facilitate referrals to counselling and support services

13.            Hold a current driver’s licence.

14.            Capacity to travel within Australia as required.

15.            Computer literacy particularly with Microsoft office suite. 

16.            Willingness to undergo relevant criminal record check


Desirable Criteria

1.              Ability to provide leadership in the delivery of clinical services including conducting psychosocial assessments of clients and facilitating referrals to counselling and support services.

2.              Ability to provide professional mentoring and practice supervision to colleagues;

3.              Ability to deliver training to stakeholders on trauma informed practice and other issues that affect survivor-victims.

4.              A working knowledge and understanding of the SDA church and its management throughout the SPD.

5.              Previous experience in a faith-based organisation highly regarded.

6.              Tertiary qualifications in teaching, adult education, and/or 3+ years recent experience in a training position.

7.              Experience in delivering training.

8.              Ability to develop and/or adapt training materials and resources.

9.              Experience with online training/learning platforms, with an ability and willingness to gain/maintain proficiency in options to deliver online training.


Other Information

Enquiries To

For further information about the role and Adsafe please contact: [email protected]


Application Procedure

To apply please forward all applications, including a cover letter addressing the essential criteria, and your CV to:

Team Leader Survivor Services and Redress 
Adsafe Ltd 
PO Box 966 
Wahroonga NSW 2076 
E-mail: [email protected]


Only those who have the legal right to work in Australia may apply for this position.

The appointing body reserves the right to fill this position at its discretion and close applications early.

This vacancy was written and advertised by the employer listed above.

This vacancy was written and advertised by the employer listed above.